Transport Scenarios
Airport pickup, Didi, taxis, metro, train booking, and station failures.
- You Cannot Find the Didi Pickup Point at the AirportWhat to do when airport ride-hailing pickup signs, parking lots, or app pins are confusing.
- Your Didi Driver Calls You in ChineseHow to handle a Didi driver call when you cannot speak Chinese.
- A Taxi Driver Cannot Read Your English Hotel AddressHow to prepare and use Chinese address details before taking a taxi.
- The Airport Metro Is Closed When You Land LateHow to choose between taxi, ride-hailing, shuttle, airport hotel, and transfer after a late flight.
- You Are Going to the Wrong Train StationHow to avoid missing a China train because the city has multiple major stations.
- 12306 Passport Verification Fails Before BookingWhat to do when 12306 does not verify a foreign passport before a train booking.
- Your Trip.com Train Preorder Is Not ConfirmedHow to manage a train preorder or waitlist before tickets are actually issued.
- Your China Train Route Is Sold OutWhat to do when a popular high-speed train route has no seats left.
- Subway Ticket Payment Fails at the StationHow to get through metro payment friction when QR or card payment fails.